Policy

Refund Policy

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Refund & Cancellation Policy

At PDQ DENTAL BILLING SERVICES, we strive to provide professional and reliable billing support services to our clients. Due to the nature of digital and administrative services, refunds are evaluated on a case-by-case basis.

  1. Payments made for completed services are generally non-refundable.
  2. If a billing error or duplicate payment occurs, clients may request a review for a possible refund.
  3. Refund requests must be submitted in writing within 7 business days of the payment date.
  4. Approved refunds will be processed within 7–14 business days.
  5. Cancellation Policy

Clients may cancel services by providing written notice via email.

  1. Cancellation requests should be submitted at least 7 business days before the next billing cycle.
  2. Any work completed before cancellation may still be billed accordingly.
  3. Ongoing monthly service agreements may be terminated by either party with written notice.
  4. We reserve the right to suspend or terminate services for non-payment, misuse, or violation of agreed terms.